![]() The same lenders bought US$220 million worth of bonds issued by a Paraguayan road project in December. At the end of 2021, a Colombian port in the northern department of Antioquia received a US$394 million credit line from IDB Invest and IDB. IDB Invest finances projects and infrastructure across Latin America. The group will use the proceeds of the financing to support its capital expenditure and working capital needs to grow its CRM and BPO operations.Ītento hopes that the facility will help it improve digitalisation in Latin America and the Caribbean, subsequently reducing the need to import digital services. The financing marks the largest IDB Invest loan in the CRM and BPO sector globally.Ītento operates in Argentina, Brazil, Chile, Colombia, El Salvador, Costa Rica, Guatemala, Mexico, Panama, Peru and Uruguay. Latin Lawyer understands that US firm Sidley Austin LLP, Peru’s Berninzon & Benavides Abogados and Arendt & Medernach in Luxembourg also provided counsel to Atento, but this could not be confirmed before publication. The lender turned to four offices of Clifford Chance LLP and Garrigues (Mexico) for the deal, which closed on 26 January. ![]() ![]() The company enlisted Argentine outfit Marval O'Farrell & Mairal, Cescon, Barrieu, Flesch & Barreto Advogados in São Paulo, Chile’s Carey, Colombian firm Brigard Urrutia and González Calvillo, SC in Mexico City. IDB Invest lends US$50 million to LatAm CRM groupĪtento, the largest provider of customer relationship management (CRM) and business-process outsourcing (BPO) services in Latin America, has hired several firms in the region to obtain a US$50 million working capital facility from IDB Invest. ![]()
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